I presented to Steve very distressed after an incident that was very upsetting and potentially could have resulted in loss of job and impacted greatly on family life. Within minutes Steve was gathering information and coming up with a strategy and solution to help my situation. He was factual, to the point, immediately put me at ease and helped me to see the light at the end of a dark tunnel. Steve is very solution and resolution oriented . He takes action quickly to ensure a speedy outcome and deliver results fast! I feel like life is back to normal and that happened in half the time Steve originally suggested it would so I am very grateful and highly recommend his services. Thanks